2 Options:
Option 1:
1. Pull the battery and LEAVE IT OUT
2. Open the Blackberry Desktop Manager
3. Click on Application Loader and choose Update Software
4. Connect your Blackberry with the battery still OUT
5. If prompted, enter your password/pin
6. If multiple OS's are listed, choose the one with preferred next to it
7. Allow the update to run without the battery
8. When it says Waiting for initialization, it will attempt to reboot. At this point you will need to insert your battery or it will show the battery icon with the red line through it. If this icon shows, simply insert your battery and the phone will reboot again
9. Allow the software to continue the update
Option 2:
1. Pull the battery and LEAVE IT OUT
2. Browse to C:\Program Files\Common Files\Research In Motion\AppLoader<
3. Make sure the Blackberry Desktop Manager is not running
4. Connect your blackberry
5. Launch loader.exe (the application wizard will open)
6. Click Next<
7. You will get a drop down list with the COM ports and one USB port entry
8. Wait until USB:UNKNOWN or USB:BBPIN the IMMEDIATELY click Next
9. Install the battery while still connected
10.The loader should now connect to your device and you will be able to reinstall the OS
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